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  1. CitiPark
  2. FAQs

FAQs

New Customer

  • Introducing Quick & Easy Online Payments at CitiPark
  • Pay For Parking
  • What happens if I pay when I arrive?
  • Your Account
  • Reset Your Password
  • Introducing Our New Web App: A Smarter Way To Park
See all 13 articles

CitiPark Mobile

  • Your Parking, Your Way: CitiPark Mobile Overview

Prebooking

  • Prebook Parking
  • Can I enter the car park early on a prebooking?
  • Can I Amend A Prebooking?
  • Cancel my prebooking
  • I have prebooked but I am running late, what do I do?
  • How will I know that my prebooking has been successful?
See all 9 articles

Season Tickets

  • Season Pass Renewals
  • Add Multiple Vehicles To A Season Pass
  • Discounted Season Passes For Businesses
  • Cancel my Season Pass
  • Amend my Season Pass
  • How Do Season Passes Work?

Disabled Parking

  • Can I Prebook A Blue Badge Bay?
  • Do I Have To Pay For Disabled Parking?

General Enquiries

  • Car Park Information
  • Terms and Conditions
  • Avoid Minor Keying Errors
  • CCTV
  • Overpayments
  • QR codes
  • Scam QR codes
  • Grace Periods
See all 22 articles

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